Unimarkt

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Scam

30.09.2025

Important security notice: Phishing emails in circulation

Fake emails purportedly from Unimarkt Support are currently in circulation. These messages ask you to click on links or enter your login details.


Please note:

  • We will never ask you to enter your password via a link (e.g., via a supposed “verification link”) in an email.

  • You can always recognize official communications by the sender address: markt@unibas.ch oder oder no-reply@unibas.ch.

  • If you are unsure, only log in via our website: https://markt.unibas.ch/auth/login


How to protect yourself:

  • Do not click on suspicious links.

  • Only enter your login details directly on our website.

  • Delete suspicious messages immediately.


Frequently asked questions about phishing


1. What is phishing?

Phishing refers to attempts to obtain personal data such as passwords, credit card details, or login information via fake emails or websites. These messages often appear to be genuine and seem to originate from Unimarkt.


2. How can I recognize a phishing email?


Typical characteristics:

  • The sender's address looks similar, but is not exactly the same (e.g., support@unimarktplattform.com instead of markt@unibas.ch or no-reply@unibas.ch).

  • You are asked to click on a link and enter your login details there.

  • The message uses urgency or threats (“Your account will be blocked”).

  • Grammar or spelling mistakes are noticeable.


3. What should I do if I receive a suspicious email?


4. I have already clicked on a link – what now?

  • Change your password immediately via our website. https://markt.unibas.ch/auth/login

  • Use a secure password that you have never used before.

  • If you use the same password for other services, change it there as well.

  • If you notice any further irregularities, please contact our support team: markt@unibas.ch.


5. How does Unimarkt protect itself against phishing?

  • We do not send emails asking you to enter your password via a link.

  • Official communications always come from the sender address markt@unibas.ch or no-reply@unibas.ch.

  • We constantly monitor new phishing attempts and will inform you immediately if necessary.


6. How can I protect myself further?

  • Use different passwords for different services.

  • Always be skeptical of unexpected messages.


General information about the risks of fraud on the Internet

Detailed information about different types of internet fraud can be found on the website of Crime Prevention Switzerland: skppsc.ch


Fraudulent real estate advertisements

Online classified platforms, such as Unimarkt, pose an increased risk of fraudulent real estate ads.

How to Protect Yourself:
Always visit the property in person before signing a contract.
Never transfer money until you have a legally binding contract.

Recommendation from the Unimarkt Editorial Team:
Read the article "Fake Listings: Tips to Avoid Fraud on Real Estate Platforms" on comparis.ch.